Deliverable 01 · Photo set
Photographs of every defect
Close enough to see the damage, wide enough to show where it sits on your roof.
San Antonio, Texas
If a spring hailstorm just worked over your San Antonio roof, here's how ARP gets the damage documented before you ever talk to an adjuster.
Yes — ARP repairs hail and storm damage across San Antonio and documents it the way your insurance carrier needs to see it. We're an Atlas PRO+ and GAF Certified Plus contractor, and the first step is a free, photo-documented storm assessment. Book your storm assessment.
Family owned, locally accountable
COO & President — the father and son behind ARP
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Completed projects
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300+ five-star reviews
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Manufacturer standing
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Second shingle line
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Accountability
Why ARP
A San Antonio storm leaves you with one hard question: is the damage bad enough to matter, and will insurance cover it? Answering that is where ARP's residential roofing in San Antonio team starts. Bexar County sits in a Texas hail belt, where March-through-May supercells bring hail damage and wind damage hard enough to bruise shingles and lift tabs you can't see from the ground.
ARP is an Atlas PRO+ and GAF Certified Plus contractor, and storm documentation is where our COO, Randal Williams, does his best work. He's a former commercial high-rise field engineer and an Xactimate expert with deep insurance claims experience.
After a spring hailstorm rolls through Bexar County, the homeowners who lose their claim usually aren't the ones with the least damage. They're the ones whose damage never got documented before the adjuster showed up. So I get on your San Antonio roof and photograph every bruise and wind-lifted tab the way the carrier needs to see it. That way you're not fighting for a fair scope after the fact.
Randal Williams · COO, ARP Roofing & Remodeling
Signs to Look For
Most hail damage hides from the ground, which is why so many San Antonio homeowners miss a covered claim. After a Bexar County storm, these are the tells a trained eye looks for:
As a rule of thumb, hail around one inch — roughly a quarter — is enough to damage an asphalt roof, and the bigger the stone, the deeper the bruising. The danger is what you can't see: a bruised shingle may not leak today but fails months later, so the damage is worth documenting now, not after the next storm.
How It Works
The order you do things in after a hailstorm decides how your claim goes. Here's the three-step process our San Antonio team runs.
Free storm assessment. We photograph the actual damage — hail bruising on the shingle mat, wind-lifted tabs, dented vents and flashing, and any interior water entry.
Documentation package and adjuster meeting. You get a written scope and a photo set built the way carriers read them, and we meet your adjuster on the roof so nothing legitimate gets missed.
Approved repair or replacement. Once your carrier approves the scope, we complete the work and register your manufacturer warranty. If you're replacing after repeated hail, we can walk you through Class 4 impact-resistant shingles built to hold up in the hail belt. A full replacement pulls a permit through City of San Antonio Development Services at 1901 S. Alamo St.
Storm work is almost always insurance-scoped — for most homeowners you pay your deductible, plus any upgrades you choose and any damage your carrier doesn't cover, while your carrier covers the approved storm damage. There's no honest flat price to quote sight-unseen, and we work with you and your carrier to supplement the scope so the full covered loss is documented. For the full breakdown of storm-damage diagnosis and the claim process, see our guide to storm-damage roof repair.
Avoid the Storm-Chaser
Every spring hailstorm draws a wave of out-of-town roofers into Bexar County — magnetic signs on a rented truck, a clipboard, a knock on your door, and pressure to sign before the water's even dry. They file the claim, do the fast work, and are three states away when the seam opens next season. A storm is the exact moment to slow down, not speed up.
Before you hire anyone for hail damage repair in San Antonio, ask four questions:
A settled San Antonio roofer answers all four without flinching. ARP does the storm work our neighbors call back for — documented, warrantied, and here long after the storm-chasers have moved on. And remember: no honest contractor will offer to waive or "eat" your deductible — in Texas that's a crime, not a discount.
Storm & Insurance
If a storm just hit, the first move is getting the damage on record. Your free assessment is photo-documented, adjuster-ready, and yours to keep whether or not you file. Our San Antonio team works from our office at 11 Spanish Pass Rd, Boerne, TX 78006 and covers the Bexar County metro into Kendall and Comal Counties.
Schedule your free San Antonio storm assessment · 📞 (210) 714-0040
Get your San Antonio storm assessment
When a hail or wind storm damages your roof, your insurance carrier covers repair or replacement of the storm damage. In most cases your out-of-pocket cost is your deductible, plus any upgrades you choose and any damage your carrier won't cover — and we work with your carrier to supplement the scope so covered damage isn't left out. Here's how the money actually works.
What you'll actually pay
For most homeowners on a covered claim, your out-of-pocket cost is your deductible — plus any upgrades you choose and any damage your carrier doesn't cover. We work with you and your carrier to supplement the claim scope, so the covered storm damage needed to restore your roof to pre-storm condition is actually in that scope.
We document and supplement the scope
ARP's Xactimate-trained team photographs and measures the damage the way your adjuster reads it, and works with your carrier to supplement the scope so covered items aren't left out. We help document and justify the scope — we don't act as your public adjuster or negotiate your settlement for you.
A photo-documented hail and wind damage report, in the format your carrier needs.
Request in — we'll text to confirm
Need it sooner? Call or text (210) 714-0040.
Making it affordable
A storm claim covers the roof, but your portion — your deductible, plus any upgrades you choose — still lands as an out-of-pocket bill, often right when you're already dealing with the damage.
That's why we offer financing on your portion: if you qualify, you can spread that out-of-pocket cost into manageable monthly payments and get your roof restored now instead of waiting out another hail season under a failing one.
See our deductible financing options →Honest fit check
The best way to judge any San Antonio contractor — us or anyone else — is to ask for a written scope, ask who your single point of contact is, and ask when the manufacturer warranty gets registered in your name. If a roofer can't answer those three plainly, that's your answer.
Yes — we're a match
No — we'll say so up front
We'd rather tell you that on the phone than waste a walkthrough.
No cost, no obligation
A free San Antonio storm inspection costs nothing and comes with no obligation. A project manager documents the hail and wind damage the way your carrier needs to see it — photographed, sized, and tied to the storm — and leaves you the full set whether you file or not.
On a San Antonio home we check the south and west slopes first, because that's where the hail lands hardest and where bruised mats and granule loss show up a season before a ceiling stain does.
We're not your adjuster and we don't negotiate your claim — but you get honest documentation and a written scope, so you know what the damage actually is before anyone talks settlement.
From assessment to warranty
We measure your roof, photograph it, and document what's actually there — not a curbside guess. You get the photo set whether you hire us or not.
You'll see line-item scope, materials, warranty options, and a real number in writing. Nothing starts until you've read it.
A crew led by an ARP project manager does the work, pulls the San Antonio permit, and inspects at the key stages — then your manufacturer warranty registers in your name within 30 days.
No fee, no deposit, no pressure. We confirm your address is covered before we schedule — then a project manager walks the roof.
Questions that decide the job
Still exploring?
Our statewide storm & hail damage guide goes deep on materials, cost, lifespan, and how each choice holds up in Texas — the full answers behind this San Antonio page.
Explore your San Antonio roof
Every door lands on one written scope — pick the one that fits where you are right now.
01
If your San Antonio gutters overflow in every storm, here's how to fix where that water goes, before it reaches your foundation.
See Gutters in San Antonio →02
If your San Antonio home needs a metal roof that shrugs off summer UV and spring hail, here's what ARP builds and how your job runs.
See San Antonio Metal Roofing →03
The most common Texas roof, and how to buy one that lasts.
See Shingle Roofing in Texas →04
If your San Antonio roof needs a set of trained eyes, here's exactly what a free ARP inspection covers and what you walk away holding.
See Free San Antonio Roof Inspection →05
If your San Antonio roof is leaking or took a hit this storm season, here's how ARP finds the real problem and fixes it right.
See San Antonio Roof Repair →06
If your San Antonio home needs a new roof, here's how ARP replaces it and where to start.
See San Antonio Roof Replacement →Photo-documented, with a written condition report in hand — whether or not you hire us.