Deliverable 01 · Photo set
Photographs of every defect
Close enough to see the damage, wide enough to show where it sits on your roof.
New Braunfels, Texas
Storm Damage Roof Repair in New Braunfels, TX — Hail and Wind
After hail or wind moves through Comal County, the damage you can't see from the driveway is the part that decides your claim. Here's how ARP documents it.
Storm damage roof repair in New Braunfels means documenting hail and straight-line-wind damage the way your insurance carrier needs to see it, then repairing the roof to its actual failure point. ARP inspects your roof free with photos across New Braunfels and Comal County, and our claims documentation is the discipline that separates a fully-paid claim from a spot repair.
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Why ARP
Why New Braunfels Homeowners Choose ARP After a Storm
Storm repair is part of ARP's residential roofing in New Braunfels, and after a hailstorm down the I-35 corridor or a wind front across Comal County, the damage you can't see is the part that hurts you. A roof that looks fine from the ground can be bruised, lifted, and quietly leaking behind the felt — and what protects you first is documentation, done the way your carrier needs to see it.
That's the discipline ARP is built on. Randal Williams (COO) is a former commercial high-rise field engineer and Xactimate expert with 15+ years in roofing and construction. Under his operational leadership, ARP Roofing has completed more than $24 million in residential and commercial roofing projects across Texas. That Xactimate fluency is the difference between a scope that names every legitimate line item and one that leaves money on the table. ARP documents your damage into a report your carrier can act on — you and your carrier settle the claim.
Most of the install failures we're called to fix weren't storm damage. They were bad work that showed up two, three, five years later — the difference between a roof that was sold to you and a roof that was installed for you. With 15+ years of commercial and residential documentation behind us, we can usually tell which is which before we pull a single shingle.
Randal Williams · COO, ARP Roofing & Remodeling
Storm & Insurance
The Storm Damage We Find on New Braunfels Roofs
Most of what a Comal County storm does to a roof hides from the ground. When we inspect after hail or wind, these are the failures we document — the ones that turn into leaks a season later if they're missed:
- Hail bruising and mat fracture. Hail knocks granules loose and bruises the shingle mat underneath — a soft spot that doesn't leak today but has already begun to fail.
- Wind-lifted and creased shingles. Straight-line wind breaks the adhesive seal and folds shingles back on themselves. Even laid back down, the seal is gone and the next gust drives rain under them.
- Bent and pulled flashing. Wind works the flashing at valleys, chimneys, and sidewalls loose — a common hidden entry point for wind-driven rain.
- Cracked pipe boots and punctures. Aging rubber boots split under hail, and fallen limbs puncture the deck — small holes that route water straight into the attic.
New Braunfels is an inland, hail-and-wind market — the damage comes from the sky, not from any coastal exposure. These failures rarely show until they've already let water in, which is why a photo-documented inspection matters.
Storm Repair Steps
How Storm Damage Roof Repair Works in New Braunfels
Every storm job runs the same three steps, repair or full replacement.
- Free photo inspection. We walk your roof, document every finding with photos, and show you what the storm did — not a curbside guess. You get a written condition report you can hold.
- A written scope your carrier can read. We translate the damage into an itemized Xactimate scope an adjuster can verify, and meet your adjuster on the roof so nothing legitimate gets left off the estimate.
- Supervised repair and warranty. One ARP project manager runs the repair, supervises the vetted install crew, and registers your manufacturer warranty on any replaced system.
For the location-independent walkthrough of how a storm claim gets documented from inspection to final scope, see our storm damage repair guide. When the storm touched only part of the roof, it stays a New Braunfels roof repair; when it totals the system, it becomes a New Braunfels roof replacement, which insurance often covers most of.
The claim clock is already running. Most Texas carriers give you one year from the date of loss to file a hail or wind claim — and the longer damage sits, the harder it is to tie to the storm. Document now, decide on repair or replacement later.
A Note on
A Note on Your Deductible and Door-Knockers
After a Comal County hailstorm, the trucks show up fast — and some are storm chasers. The tell is the same offer every time, the one thing an honest contractor will never make:
A contractor who offers to pay, waive, or "take care of" your insurance deductible is committing a criminal offense under Texas Business & Commerce Code § 27.02, and Texas Insurance Code § 707.002 requires you to pay it. Anyone promising to make your deductible disappear is telling you what kind of company they are — pay your deductible, and walk them off your porch.
Storm & Insurance
Get Your Free New Braunfels Storm Inspection
After a Comal County storm, the first step is the same: a free, photo-documented inspection and a written condition report you can put in front of your carrier.
Get your free New Braunfels storm inspection · 📞 (830) 293-4621
ARP Roofing & Remodeling — Serving New Braunfels & Comal County 📞 (830) 293-4621
Get your New Braunfels storm assessment
What storm damage costs in New Braunfels
When a hail or wind storm damages your roof, your insurance carrier covers repair or replacement of the storm damage. In most cases your out-of-pocket cost is your deductible, plus any upgrades you choose and any damage your carrier won't cover — and we work with your carrier to supplement the scope so covered damage isn't left out. Here's how the money actually works.
What you'll actually pay
For most homeowners on a covered claim, your out-of-pocket cost is your deductible — plus any upgrades you choose and any damage your carrier doesn't cover. We work with you and your carrier to supplement the claim scope, so the covered storm damage needed to restore your roof to pre-storm condition is actually in that scope.
We document and supplement the scope
ARP's Xactimate-trained team photographs and measures the damage the way your adjuster reads it, and works with your carrier to supplement the scope so covered items aren't left out. We help document and justify the scope — we don't act as your public adjuster or negotiate your settlement for you.
Book your free New Braunfels storm assessment
A photo-documented hail and wind damage report, in the format your carrier needs.
Request in — we'll text to confirm
Need it sooner? Call or text (830) 293-4621.
Making it affordable
Financing your insurance deductible
A storm claim covers the roof, but your portion — your deductible, plus any upgrades you choose — still lands as an out-of-pocket bill, often right when you're already dealing with the damage.
That's why we offer financing on your portion: if you qualify, you can spread that out-of-pocket cost into manageable monthly payments and get your roof restored now instead of waiting out another hail season under a failing one.
See our deductible financing options →Honest fit check
Is ARP the right fit for your New Braunfels project?
The best way to judge any New Braunfels contractor — us or anyone else — is to ask for a written scope, ask who your single point of contact is, and ask when the manufacturer warranty gets registered in your name. If a roofer can't answer those three plainly, that's your answer.
Yes — we're a match
A good fit if you
- Want a roofer your New Braunfels neighbors have actually used — not a pop-up tent after the last hailstorm.
- Want everything documented and in writing, with photos, before any crew gets on the roof.
- Plan to stay in your New Braunfels home or hold the property long term.
- Had recent hail or wind damage and want it documented correctly for your carrier.
No — we'll say so up front
Not the right fit if you
- Need a commercial job below our minimum repair scope, or a firm residential repair price over the phone — we quote every repair after an on-roof inspection.
- Need someone to start tomorrow with no inspection.
- Are choosing purely on the lowest bid, without reading the scope underneath it.
- Want a contractor to pay, waive or "take care of" your deductible — a criminal offense in Texas under Business & Commerce Code § 27.02.
We'd rather tell you that on the phone than waste a walkthrough.
No cost, no obligation
Your free New Braunfels hail & storm damage inspection
A free New Braunfels storm inspection costs nothing and comes with no obligation. A project manager documents the hail and wind damage the way your carrier needs to see it — photographed, sized, and tied to the storm — and leaves you the full set whether you file or not.
On a New Braunfels home we check the south and west slopes first, because that's where the hail lands hardest and where bruised mats and granule loss show up a season before a ceiling stain does.
We're not your adjuster and we don't negotiate your claim — but you get honest documentation and a written scope, so you know what the damage actually is before anyone talks settlement.
From assessment to warranty
1
Free Storm Shield Assessment
We measure your roof, photograph it, and document what's actually there — not a curbside guess. You get the photo set whether you hire us or not.
2
Written Scope Before Any Work
You'll see line-item scope, materials, warranty options, and a real number in writing. Nothing starts until you've read it.
3
Install and Warranty Registration
A crew led by an ARP project manager does the work, pulls the New Braunfels permit, and inspects at the key stages — then your manufacturer warranty registers in your name within 30 days.
No fee, no deposit, no pressure. We confirm your address is covered before we schedule — then a project manager walks the roof.
Questions that decide the job
New Braunfels roofing — frequently asked questions
What counts as storm damage to a roof in New Braunfels?
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Storm damage means hail bruising and granule loss, wind-lifted or missing shingles, bent flashing, and limb punctures. Much of it isn't visible from the ground, so a photo-documented inspection is the only reliable way to know what a Comal County storm actually did.
How do I know if my New Braunfels roof has hail damage?
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Hail damage is subtle from the ground. Look for dark bruises on the shingles, granules collecting in your gutters, lifted or cracked shingles, and any fresh ceiling stain inside. A free inspection is the only way to be sure before it turns into a leak.
Do you work with my insurance after a storm?
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On the documentation side, yes. We photograph and measure the damage into an itemized Xactimate scope your carrier can verify, and meet your adjuster on the roof so nothing legitimate gets missed. We don't act as your adjuster or negotiate the claim — you and your carrier settle it, and the documentation is yours.
Will insurance cover my New Braunfels roof, and what about my deductible?
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Storm-caused damage that's properly documented is often covered above your deductible. You always pay your own deductible — that's Texas law under Business & Commerce Code § 27.02 and Insurance Code § 707.002, and any contractor offering to waive it is committing a crime. What's covered beyond that depends on what the inspection documents.
How long do I have to file a storm claim in Texas?
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Most Texas carriers give you one year from the date of loss to file a hail or wind claim. Document the damage now even if you're weeks from deciding between repair and replacement — the longer it sits, the harder it is to tie to the storm that caused it.
Explore your New Braunfels roof
Start where your question is
Every door lands on one written scope — pick the one that fits where you are right now.
01
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If your New Braunfels gutters overflow every time the sky opens, here's how to fix where that water goes — before it reaches your foundation.
See Seamless Gutters in New Braunfels →02
Metal Roofing in New Braunfels
A metal roof is the longest-lived roof you can put on a New Braunfels home — and its whole life depends on the details being done right the first time.
See Metal Roofing in New Braunfels →03
Shingle Roofing in Texas
The most common Texas roof, and how to buy one that lasts.
See Shingle Roofing in Texas →04
Roof Repair in New Braunfels
A ceiling stain rarely sits under the hole that made it. Here's the New Braunfels roof-repair team that traces the leak back to where the roof actually quit — and prices the fix flat, before any work starts.
See Roof Repair in New Braunfels →05
Roof Replacement in New Braunfels
Here's what a roof replacement actually costs across New Braunfels and Comal County — by material, in real installed dollars, with the scope on paper before tear-off.
See Roof Replacement in New Braunfels →06
Shingle Roofing in New Braunfels
If your New Braunfels shingle roof has taken a few hail seasons and you're weighing a replacement, here's what actually holds up along the I-35 corridor — and who documents the work before a nail goes in.
See Shingle Roofing in New Braunfels →Book your free New Braunfels roof assessment
Photo-documented, with a written condition report in hand — whether or not you hire us.
Sources & References
- Texas Department of Insurance — a contractor cannot waive your deductible. Deductible guidance
- Texas Department of Insurance — storm claim recovery tips. Recovery tips
- Texas Department of Insurance, filing a homeowners claim (one-year deadline)