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The first point of contact for incoming calls — listening, routing, and following up
Leadership · ARP Roofing & Remodeling
Sheryl Williams — Administrative Manager.
Administrative Manager · ARP Roofing & Remodeling
Sheryl Williams is the Administrative Manager at ARP Roofing & Remodeling — and usually the first person you'll talk to when you call. She's also family: the wife of co-founder Randal Williams and the mother of co-founder Preston Williams. Sheryl is the friendly voice who listens, routes you to the right person, and leads administrative operations, customer support, and documentation.
Sheryl Williams
Administrative Manager — ARP Roofing & Remodeling
Why these credentials are on this page
On your job specifically
What Sheryl owns on your roof
ARP deploys and supervises vetted installation partners, and an ARP project manager inspects the work at every stage. The estimate, the documentation, the warranty, and the accountability stay with us — here is the part Sheryl is responsible for.
Sheryls role at
Sheryl's role at ARP
For most homeowners and property owners, ARP starts with Sheryl. With more than ten years dedicated to friendly customer service, she's the smile you can hear on the phone — the person who answers first, takes down your situation, and points you toward the right consultant or crew. It sounds simple, but it's the moment that sets the tone for everything that follows, and Sheryl is the reason so many customers say their first call felt easy instead of overwhelming.
Behind that first hello, Sheryl runs the administrative side of the company: customer support, documentation, scheduling coordination, and the internal follow-through that keeps every ARP project organized from the first call to the final paperwork. When you call ARP and things are simply handled, that's the system Sheryl manages.
The heart of
The heart of a family business
ARP is a Williams family company, and Sheryl is at the center of it. She's married to co-founder and COO Randal Williams, and she's the mother of co-founder and President Preston Williams. Sheryl has been with ARP from the start, and for most customers hers is the first friendly voice at the company. Across all 5,000+ projects the company has completed, that first hello has stayed a family one, not a call center. When people say a call to ARP feels personal, this is why — she treats your roof the way she'd want someone to treat her own.
Contact
Contact
The fastest way to reach Sheryl is to call the ARP office — chances are, she's who picks up. Get a free estimate or contact ARP.
Back to About ARP Roofing & Remodeling · Meet the full ARP team
The ARP promise on every roof
A free inspection on every roof, photographed and dated, and the findings in writing — including the times we tell you the roof is fine. That is the standard the whole team answers to.
